Newsletter Subscribe

Delivery & Refunds Info

Shipping& Handling

All items areshipped from our warehouses around the world. Some items are shippedfrom Asia.

Please allows 3-5business days processing time for the items to be shipped out fromour warehouse after your order.

Once items areshipped from our warehouse items will arrive at your address in 5-12business days. Including the processing time you would receive theitem within 17 days in most countries.

Shipping Method

Delivery Time

Area

International Free Shipping on Orders.

5-12 days

North America (USA )

5-12 days

Oceanica (Australia)

5-12 days

Europe (France Germany Belgium Luxembourg Netherlands)

5-12 days

Europe (Sweden Portugal Italy)

5-12 days

Europe (England)

5-12 days

Europe (Finland Iceland Switzerland The Czech Republic Greece Austria)

5-12 days

Europe (Norway Denmark Sweden Ireland Luxembourg Switzerland The Czech Republic Slovakia Poland Slovenia Romania Hungary Latvia Lithuania Estonia)

5-12 days

North America (Canada Mexico)

7-15 days

South America (Columbia Chile Peru Argentina Venezuela Ecuador)

5-12 days

Asia (Korea Japan Philippines Vietnam Thailand Singapore Malaysia India Pakistan Kazakhstan Iran Israel Saudi Arabia Cyprus Palestine)

5-12 days

Europe (Croatia Ukraine Georgia Spain Russia)

5-12 days

Africa (Egypt Libya Morocco South Africa Niger Ghana Cote d'Ivoire Togo Sultan Guinea)

5-12 days

Oceanica (New Zealand)

 

If you do notreceive your order within the 17 day estimated period. Feel free tocontact our dedicated support team

Returns
Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

Several types of goods are exempt from being returned. Perishable goods such as food, flowers, newspapers or magazines cannot be returned. We also do not accept products that are intimate or sanitary goods, hazardous materials, or flammable liquids or gases.

Additional non-refundable/returnable items:
Gift cards
Digital Products such as:

 Downloadable software products
 Downloadable eBooks
 Downloadable courses
 Downloadable videos
Some health and personal care items


To complete your return, we require a receipt or proof of purchase.

Please do not send your purchase back to the manufacturer.

There are certain situations where only partial refunds are granted (if applicable)
Book with obvious signs of use
CD, DVD, VHS tape, software, video game, cassette tape, or vinyl record that has been opened
Any item not in its original condition, is damaged or missing parts for reasons not due to our error
Any item that is returned more than 30 days after delivery

Refunds (if applicable)
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.

Late or missing refunds (if applicable)
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at support@thinkingpositivestore.com.

Sale items (if applicable)
Only regular priced items may be refunded, unfortunately sale items cannot be refunded.

Exchanges (if applicable)
We only replace items if they are defective or damaged.  If you need to exchange it for the same item, send us an email at support@thinkingpositivestore.com and send your item to: P.O. Box 8446 Santa Rosa California US 95407.

Gifts
If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you.

If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver and he will find out about your return.

Shipping
To return your product, you should mail your product to: PO Box 8446 Santa Rosa California US 95407

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

Depending on where you live, the time it may take for your exchanged product to reach you, may vary.

If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.